logoprime-new
888-581-3940

Privacy Policy


Privacy Policy

Prime Roofing, LLC 15 Prince St, Wallingford, CT 06492
office@primeroofingct.com | 888-581-3940

Last updated: May 2026

Introduction

Prime Roofing, LLC («Prime Roofing,» «we,» «us,» or «our») is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at primeroofingct.com or contact us through it.

We do not sell, rent, or share your personal information with any third party for marketing purposes.

Information We Collect

Information you provide directly

When you submit a contact or quote request form on our website, we collect the information you enter, which may include:

  • Your name
  • Your phone number
  • Your email address
  • The service you’re inquiring about
  • Any additional details you include in your message

Information collected automatically

When you visit our website, certain technical information is collected automatically through Google Analytics, including:

  • Pages visited and time spent on each page
  • General geographic location (city/region level)
  • Device type, browser, and operating system
  • How you arrived at our site (search engine, direct link, etc.)

This data is anonymized and aggregated — it does not identify you personally. It helps us understand how people use our website so we can improve it.

Our website also embeds a Google Maps component on the Contact page. When this map loads, Google may collect limited technical data such as your IP address. This is governed by Google’s Privacy Policy.

How We Use Your Information

Information you submit through our contact form is used solely to respond to your inquiry and discuss your roofing or exterior service needs. Specifically:

  • We will contact you by phone or email to follow up on your request
  • Your information may be entered into our internal customer management system to help us communicate with you effectively throughout any project
  • We do not add you to any mailing list or automated marketing campaigns
  • We do not use your information for any purpose unrelated to your service inquiry

How We Store and Protect Your Information

Your information is kept confidential and is only accessible to Prime Roofing staff involved in serving your inquiry. We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse.

We retain your contact information only as long as is reasonably necessary to fulfill the purpose for which it was collected or to comply with applicable law.

We Do Not Sell Your Information

Prime Roofing does not sell, lease, trade, or otherwise transfer your personal information to third parties. Your information is never shared with advertisers, data brokers, or any outside parties for commercial purposes.

Third-Party Services

Our website uses the following third-party services, each governed by their own privacy policies:

We are not responsible for the privacy practices of these third-party services.

Connecticut Privacy Rights (CTDPA)

If you are a Connecticut resident, you may have rights under the Connecticut Data Privacy Act (CTDPA), including the right to access, correct, or request deletion of personal data we hold about you. Given the limited nature of data we collect and how we use it, most Connecticut residents interacting with our site fall outside the thresholds that trigger formal CTDPA obligations — but we are committed to honoring reasonable requests regardless.

To make a request, contact us at office@primeroofingct.com or 888-581-3940.

Cookies

Our website uses cookies primarily through Google Analytics. These are small text files placed on your device that help us understand site usage. You can control or disable cookies through your browser settings; however, doing so may affect your browsing experience.

We do not use cookies for advertising or cross-site tracking purposes.

Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the «Last updated» date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: Prime Roofing, LLC
15 Prince St
Wallingford, CT 06492
office@primeroofingct.com
888-581-3940